Privacy Policy

At FindContractor.my, accessible from https://findcontractor.my, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone)
• Account credentials and authentication data
• Project details and preferences when searching for contractors
• Reviews and ratings you submit
• Payment information (processed securely through Stripe)

We also automatically collect certain information through cookies and similar technologies, including:

• Browser type and device information
• IP address and location data
• Usage patterns and interactions with our platform
• Pages visited and features used

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our contractor matching services
• Process your requests and transactions
• Connect you with verified contractors based on your project needs
• Send you service updates, notifications, and marketing communications
• Analyze platform usage to enhance user experience
• Detect and prevent fraud or security issues
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With Contractors: When you request quotes or information, we share necessary details with relevant contractors to fulfill your request.
• Service Providers: We work with trusted third-party service providers (e.g., payment processors, email services) who assist in operating our platform.
• Legal Requirements: When required by law or to protect our rights and the safety of our users.
• Business Transfers: In connection with any merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications (via unsubscribe links)
• Disable cookies through your browser settings
• Request a copy of the data we hold about you
• Withdraw consent for data processing

6. Children's Privacy

FindContractor.my does not knowingly collect personal information from children under the age of 13. If we discover that a child has provided us with personal information, we will delete it immediately. If you believe we have collected information from a child, please contact us.

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of our platform.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or prominent notice on our website. Your continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

By using FindContractor.my, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.