Barokah Service Aircond Penang
Contractor
About Barokah Service Aircond Penang
Barokah Service Aircond Penang specialises in air conditioning sales, installation, and maintenance for domestic and commercial units. With 15 years of experience, they offer same-day service at competitive rates, backed by professional workmanship.
Reviews from Google
Showing 5 most relevant of 604 reviews
Suk Yee
I am writing this review to express my extreme disappointment and frustration with the service provided by Barokah. My experience with them has been nothing short of a nightmare, and I would strongly advise anyone considering their services to look elsewhere. Here is a summary of the events that transpired: 1. Damaged Property: Your technicians came to service my air-conditioner and ended up spoiling it completely. I am now left with a broken air-conditioner in this hot weather. 2. Failed Appointment: I made an appointment for your team to come and assess the damage. I waited all day, but they never showed up. There was no call or message to inform me of any delay. This is completely unprofessional and unacceptable. 3. Unreasonable Rescheduling: After I called to complain, your customer service team was unhelpful. They have now rescheduled the appointment for 5 days later! This means I will be without a working air-conditioner for almost a week because of your company's incompetence. This entire experience has caused me a great deal of stress and inconvenience. I am appalled by the lack of professionalism, accountability, and customer care from Barokah. I expected a reliable and professional service, but instead, I got a broken air-conditioner and a series of broken promises. I will be sharing my experience on all possible platforms to warn other consumers about your terrible service.
lydia mathews
First time using Barokah. Very friendly reception and AC crew came on time. Job done efficiently, and crew was courteous and professional. Crew even cleaned up the place before leaving. Price charged was reasonable. I am very happy with Barokah. I will definitely use this company's service in the near future. Thank you so much, guys.😍
partiban ganesh
First time using their service. Customer service is very top..reply,advise & book slot on time. Both technician is good & take their time to service & install cctv. Price reasonable
angah xaxau
Very good service. The team was professional and friendly 👍
Ernest Toh
Good and punctual service. Friendly technicians.
Suk Yee
I am writing this review to express my extreme disappointment and frustration with the service provided by Barokah. My experience with them has been nothing short of a nightmare, and I would strongly advise anyone considering their services to look elsewhere. Here is a summary of the events that transpired: 1. Damaged Property: Your technicians came to service my air-conditioner and ended up spoiling it completely. I am now left with a broken air-conditioner in this hot weather. 2. Failed Appointment: I made an appointment for your team to come and assess the damage. I waited all day, but they never showed up. There was no call or message to inform me of any delay. This is completely unprofessional and unacceptable. 3. Unreasonable Rescheduling: After I called to complain, your customer service team was unhelpful. They have now rescheduled the appointment for 5 days later! This means I will be without a working air-conditioner for almost a week because of your company's incompetence. This entire experience has caused me a great deal of stress and inconvenience. I am appalled by the lack of professionalism, accountability, and customer care from Barokah. I expected a reliable and professional service, but instead, I got a broken air-conditioner and a series of broken promises. I will be sharing my experience on all possible platforms to warn other consumers about your terrible service.
lydia mathews
First time using Barokah. Very friendly reception and AC crew came on time. Job done efficiently, and crew was courteous and professional. Crew even cleaned up the place before leaving. Price charged was reasonable. I am very happy with Barokah. I will definitely use this company's service in the near future. Thank you so much, guys.😍
partiban ganesh
First time using their service. Customer service is very top..reply,advise & book slot on time. Both technician is good & take their time to service & install cctv. Price reasonable
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