Builtop

Dino Ng

Scam alert I enquired about custom drawers and cabinets and was concerned by the business arrangement explained to me. They encouraged contracting and billing through their China entity instead of the Malaysian entity (Builtop mentioned by the representative) to “save costs”, and mentioned an extra ~10% charge if the Malaysian entity - is used for tax purposes. Buyers should be aware this significantly reduces legal protection in Malaysia. They also require 100% payment after a factory trial installation in China, based only on photos or video calls, before installation at your home. This carries high risk, as factory conditions do not reflect real on-site issues such as uneven walls, fitment problems, or shipping damage. Once full payment is made, customers lose all leverage if problems arise, and pursuing disputes with a China-based entity is extremely difficult and costly. Renovation is expensive — be very cautious with this type of arrangement.

Andy Tan

We recently completed a house renovation with Builtop and couldn't be happier with the overall experience and results! The entire project was completed within a short period of 3 months timeframe! We had the opportunity and time to finalize the design and material choices before the renovation starts (that took around 1-2 months). Throughout the reno process, Suki and her team demonstrated an exceptional level of professionalism. They approached every aspect of the job with a clear sense of urgency, ensuring things kept moving forward. What particularly impressed us was her patience as she took the time to listen to our everchanging needs and our OCD on perfection, they were all addressed thoroughly. Like any renovation, we encountered a few hiccups along the way, Suki tackled them head-on, helped us resolve them promptly and to our complete satisfaction. We are super delighted with our newly renovated home and grateful for Builtop's hard work and dedication on getting to the finish line for us. I have heard stories about errant contractors who were irresponsible and at times took a very long time to complete the project. Builtop is totally the opposite! So if you are looking for a reliable and professional contractor, they are the one!

Wei Ming Soh

Quality construction and detailed quote on pricing. I engaged CK on a renovation job of my residential property and was happy with the overall progress and also result. We encountered many problems but he was easy to work with and is open to discussion. Definitely recommend anyone who is looking for a honest and easy going contractor

Pak Keong Chan

I have been the client and is now also their client for my 2nd house. A good and responsible contractor

A

I have received very good service and advise from Builtop. The designer I had engaged is very patient and he had given me good advice for my renovation. Especially thank you to Kai Jun and his team members.Keep it up, good job.