Inhome Group Sdn Bhd

Azzraal Bahanuddin

From start to finish, Inhome maintained an impressive level of quality for their product, services and professionalism. Pricing was very reasonable, offering excellent value without cutting corners or unnecessary additional cost. The team was transparent about product pricing, ensuring there were no hidden fees or unexpected charges along the way. The product itself is of very high quality — both in materials and design — built to last and clearly crafted with durability in mind. The workmanship was meticulous, with careful attention paid to every detail during installation, reflecting a strong commitment to excellence. Note that the IR glass does make the tint slightly darker than the sample, if you care about the amount of light coming through. Communication throughout the project was outstanding. The team provided consistent updates and timely follow-ups, keeping me well-informed at every stage and making the entire process smooth and worry-free. What truly set this experience apart was the tailored approach. Instead of offering a one-size-fits-all solution, they took the time to understand my specific needs and preferences, delivering a customized setup that suited the space perfectly. Importantly, there was no pressure to upgrade or add unnecessary features—no upselling at all, which I genuinely appreciate. During the installation, the team did not spare any expenses when the glass fitment was not a perfect fit, where the pieces were replaced instead of trimmed/adjusted. All of these were done promptly and at no additional cost. This level of customer care speaks volumes about their customer service values. A special commendation goes to Mr. Wee, the sales representative, whose professionalism, product knowledge, and genuine dedication made the experience not only seamless but also enjoyable. His honest and courteous approach was truly refreshing. Will recommend their product and services within a heartbeat, especially if you can catch Mr. Wee to attend to you.

Hsiao Chin Liew

Great service and detailed explanation from the Sales Advisor (Mr Yong). The installation work led by Mr Appu was executed professionally, taking in feedback for adjustments. Mr Appu’s team helped to clear the debris and clean the floor too.

shawn yong

Very smooth process from initial consultation till completion of work. Im impressed with the workmanship during installation. The staffs were careful and friendly. Final product is just awesome, as what we wanted. Well worth the money.

Yuya Wong

I trust Income Group more than other companies because of their ISO certification for awnings. From sales consultation to support, their team delivers excellent service. They promptly address any issues I encounter. I rate 5 out of 5 for the services

Tommy Lee

Awning leaking after 2 years, called for 1 month plus still no service team. Rust water drip down unto car roof can't even polish out , at first gave 5 stars as installation was good , but after sales service seems non existent , have to engage other people to fix their stuff , no point giving warranty if so.