SOLS Energy Sdn Bhd

Teo Aik Chong

I am very disappointed with the handling of my solar installation application. My solar system was installed about 3 months ago, but until today I have still not received SEDA approval. Initially, your representative informed me that the NEM 3.0 application was no longer available and suggested switching my application to the ATAP programme. I was assured that the process could be completed within approximately one month, and I agreed to proceed accordingly. However, more than one month has passed since the change, and I have not received any update on the application status. Despite my patience, there appears to be a lack of communication and transparency regarding the progress of my case. I am also unable to find any proper complaint or escalation channel on your website. As a customer, this experience has been very frustrating. Update on 5/6/2026: I would like to acknowledge that the PIC responded promptly after my review and took the time to explain the situation. I appreciate the professional handling of my concern. I have accepted their apology and their commitment to resolve the approval issue within one month. Hopefully, the process can now move forward smoothly. I will provide a further update once the matter is fully resolved. Thank you for the prompt follow-up.

Raoul Walia

I had a great experience with SOLS Energy. Their solar products are amazing and the quality is excellent. The team was also very helpful and professional throughout the process. Highly recommended for anyone looking to switch to solar!

mohan perumal

⭐⭐⭐⭐⭐ (5/5) I would like to update my earlier review of SOLS Energy. After sharing my concerns, I was pleasantly surprised by the speed, sincerity, and professionalism shown by the SOLS team. They responded promptly, followed up closely, and took the time to address my issues and provide clear updates on the progress. I appreciate the effort made by the SOLS staff, especially their willingness to listen, apologize for the delays, and take corrective actions. Their commitment to customer satisfaction has given me greater confidence in their service. The solar installation has been completed successfully, and I am satisfied with the quality of the work carried out. Thank you to the SOLS team for their dedication and support throughout the process. Wishing SOLS Energy continued success, and I look forward to enjoying the benefits of my solar system for many years to come. Highly recommended. ⭐⭐⭐⭐⭐ — Mohan Perumal

MIR FAIZAL ISHAK

I recently had the pleasure of working with SOLS Energy, and I couldn't be more satisfied with the experience. From the initial consultation to the final installation, their service was impeccable. A special shout-out to our sales representative, Azwan, who went above and beyond to ensure we understood every aspect of the process. He was incredibly knowledgeable, patient, and responsive, answering all our questions and addressing any concerns we had. His expertise and dedication made the entire process smooth and stress-free. The quality of the solar panels is top-notch, and the installation team was professional and efficient. We are already seeing the benefits in our energy bills and are thrilled with our decision to go solar with this company. I highly recommend this company to anyone considering solar energy. Their exceptional customer service and high-quality products make them a standout choice in the industry.

Norazlyzan Ramli

Hello, I'm Elmee and one of the client under SOLS Energy Sdn Bhd. My installation of solar panel done in February 13, 2025. It's really smooth and the SA (Ms Nurzailin) is really helpful and very attentive. The team manage to install the panel less than 5 hours without any difficulties and their workmanship is really amazing and efficient. The solar panel system works really well and my electrical bills make me smile in silent. Thank you so much for the great service and highly recommended. Good job and well done.